Full-time Hilton: Training Coordinator Vacancy
Hilton (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton has been dedicated to continuing its tradition of providing exceptional guest experiences. The company’s portfolio of twelve world-class global brands is comprised of more than 4,250 managed, franchised, owned and leased hotels and timeshare properties, with more than 700,000 rooms in 93 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Curio – A Collection by Hilton, Canopy by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations.
The Job :Training Coordinator
Job Status: Full Time Job,Graduate/Exp
Work Locations: Curio Lagos Airport Gate Side One Road Murtala International Airport Ikeja
The Training Coordinator is responsible for the development, coordinates and implements all corporate and other hotel-appropriate training programs to promote a well-trained staff resulting in positive guest relations. Working with the hotel’s department heads, ensures that company standards are met and measured.
What will I be doing?
As a Training Coordinator, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton’s comprehensive training framework. Specifically, a Training Coordinator will perform the following tasks to the highest standards:
•Ø Implement, coordinate and/or present corporate training programs in accordance with current Hilton requirements including harassment-free workplace, diversity, new team member orientation, communication, leadership and service series and related training to meet specific departmental needs.
Ø Update hotel training. Develop or researches training for specific hotel needs.
Ø Track, input, maintain and audit all individual employee training records of in house programs including department orientation records for new hires on a computer system.
Ø Monitor all departmental training programs, i.e., Alcohol Awareness, Food Safety etc. by conducting audits and making recommendations for compliance. Monitor educational assistance program.
Ø Plan and conduct meetings with department managers, trainers and employees to review performance trends, develop action plans and give recognition. Monitor non-exempt performance reviews.
Ø Assist team to develop annual training calendar. Compile monthly and quarterly reports of training activity. Conduct necessary analysis to assess specific departmental and training needs.
What are we looking for?
A Training Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Thorough knowledge of modern learning and development tools and technique
Excellent communication and presentation skills
Excellent people management skills
Demonstrated ability to develop interpersonal relationships
Committed to delivering a high level of customer service, both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own or in teams
Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
Exceptional presentation and grooming
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
How To Apply