Full-time Vitachem: Online Customer Service Representative – Graduate Trainee Vacancy
Vitachem is a major producer, importer and distributor of Food Additives, Chemicals and Industrial raw materials to manufacturers in Nigeria.
The Job : Online Customer Service Representative – Graduate Trainee
Job Status: Full Time Job,Graduate/Exp
- To attend to all customer’s enquiries and sell competitive products.
- To offer sales advice on products to customers
- Build and maintain effective customer relationship
- To strategically engage in active selling of products and close sales opportunities
- Support and provide superior service to customers via phones, e-mails and faxes as a receiver and caller.
- To deal with customers via telephone, Internet, e-mail and instant messaging.
- Must have good interpersonal skills to understand customers’ inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.
- Must be able to learn quickly so they can acquire the product knowledge to answer customers’ questions accurately.
- Must also have good knowledge of telephone and computer systems so they can use call center systems efficiently.
How To Apply
Applicants should send CV’s/Resume and cover letter to: [email protected]