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10 Oct 2017

Full-time Verite Microfinance Bank Limited: Customer Service Officer (Intern) Vacancy

Verite Microfinance Bank Limited – Posted by Nigeria Job bucket Staff Lagos, Lagos, Nigeria

Job Description

Verite Microfinance Bank Limited is duly registered in the Federal Republic of Nigeria by the Corporate Affairs Commission and licensed by the Central Bank of Nigeria as a deposit-taking financial institution.

The Job : Customer Service Officer (Intern)

Job Status: Full Time Job,Graduate/Exp

Remuneration: Attractive,

Location: Nigeria

Job Profile

  • Handle customers’ complaints, process orders and provide information about the bank’s products and services.
  • Providing outstanding service to customers through all of your interactions.
  • Assessing loan applications and making recommendations.
  • Communicating with customers accurately and efficiently.
  • Providing outstanding service to customers through all of your interactions.
  • Assessing loan applications and making recommendations.
  • Attract potential customers by answering product and service questions; suggesting information about other products and services.
  • You will be dealing with incoming calls, taking detailed messages, updating the database and providing an excellent customer service to the organisations clientele.
  • Open customers’ accounts and ensure complete documentation for account opening package.
  • Preparation of weekly reports on customer service activities of the branch
  • Perform other duties as may be assigned by the Branch Manager and Head, Customer Service Unit
  • preparing reports and general administration.

Qualification/Requirements

  • OND holder in any discipline
  • Must be Female
  • She must not be more than 26 years of age by November, 2017
  • Excellent communication [oral and written]
  • High level of drive and resilience in achieving set goals/targets
  • Good appreciation and working knowledge of MS Office tools (Ms Word, Excel, PowerPoint, Outlook)
  • High sense of responsibility and accountability
  • Excellent organizational, innovative, strong analytical and critical thinking skills
  • Ability to adapt quickly in new situations and challenges; and also a team player
  • A professional and polite telephone manner is required, whilst also being able to build rapport quickly with the caller.
  • You will be proactive, driven, enthusiastic and will need previous customer service experience.

How To Apply

Applicants should send their CV’s in word document to: [email protected]

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Job Categories: Customer Service Jobs In Nigeria. Job Types: Full-time. Job Tags: Customer Service Officer (Intern) jobs and Verite Microfinance Bank Limited jobs. Salaries: N50000-N100000.

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