Full-time Pagatech Ltd: Agent Network Loyalty Programs Coordinator Vacancy
Pagatech was founded in early 2009 with a vision to enable a cashless society and bank the unbanked in Africa. Our first product offering, Paga, is a direct to consumer mobile payments service. Paga is an innovative, open, secure, and interoperable mobile payments platform that allows any person who has a mobile phone to transact electronically – thus turning the mobile phone into an electronic wallet.
The Job : Agent Network Loyalty Programs Coordinator
Job Status: Full Time Job,Graduate/Exp
The Coordinator, Agent Network Loyalty Initiatives is accountable for defining long-term agent loyalty strategies and bringing that vision to life. This position will require a blend of strategic road mapping skills inclusive of execution of set plans.
In this role you will design and execute the Company’s agent-centric loyalty strategy, by launching and growing our Loyalty programs. Ideally you will come from a membership / subscription/ Loyalty background with at least 3-5 years’ experience which will include loyalty, analytics and segmentation. You must also be process driven, a strategic thinker with the creativity to come up with ideas to attract new members and increase sales for existing members.
The successful Loyalty Coordinator will have an interest and/or knowledge of operation within the Financial, FMCG and/or Retail sectors with expertise in data and campaign focused positions.
Defining and developing the agent network loyalty vision, key strategies, and roadmap.
Working with different functional areas, to launch and market Paga’s agent Loyalty programs.
Managing the account relationships with our Loyalty partners, with a focus on leveraging partner resources in the best way possible.
Developing and negotiating contracts with Loyalty partners.
Enhancing the loyalty program value proposition, maintaining continued relevance, by partnering with key Enterprise stakeholders to develop core program benefits and targeted offers.
Developing creative programs and activations that meet the core objectives of the Agent network loyalty program: attracting new Loyalty club members, driving more activity from existing members, keeping members active and engaged, and ensuring our best agents are incentivized to keep their business with us.
A proactive approach to connecting with agents to gain an understanding of their needs and ensure they understand and realize the full value of our offerings.
Demonstrated ability to engage with business executives, vendors and peers through effective written and verbal communication and strong interpersonal skills. Excellent interpersonal and negotiating/influencing skills.
Extensive experience managing stakeholder relationships.
Adaptive and flexible, can anticipate and adapt to new situations and changing demands and respond proactively to enhance financial performance.
Ability to manage multiple projects, work independently, set priorities, and meet deadlines.
Excellent verbal and written communication skills necessary to effectively present, explain, negotiate and monitor projects and tasks.
Highly regiment and detail oriented with excellent organizational skills
Project management skills
Able to perform independently and as part of the team; be both hands-on and a high-level strategic thinker. Team player, highly collaborative, with ability to manage a diverse team.
Ability to handle multiple assignments and manage competing priorities with tight deadlines.
High degree of initiative and results orientation.
KNOWLEDGE AND SKILLS REQUIREMENTS
3-5 years of relevant experience, including 2+ years managing components of a loyalty program.
Minimum of 2:1 in a Bachelor’s degree in Business, Marketing, Economics, and any other related social sciences.
Experience with FMCG, Marketing or Retail Category Management preferred
Must have completed the mandatory NYSC
How To Apply