Full-time Head of HR Department at Catholic Relief Services (CRS)
Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist person on the basis of need, regardless of creed, ethnicity or nationality works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria m 2000 and currently focuses on agriculture, HIV and health extractives and governance, and peace building programming.
The Job : Head of HR Department
Job Status: Full Time Job,Graduate/Exp
Reports To: DCR/Operations
Supervises: HR Managers
The Head of HR will provide overall strategic HR direction and will assist the Country Program’ (CP) efforts in strategic workforce planning, recruitment, talent development, employee relations, retention, and orientation/onboarding in support of high-quality programs serving the poor and vulnerable.
This position will work with managers and HR staff to strengthen the HR management capacity throughout the CP and will institute the use of CRS HR management standards and good HR industry systems, processes, and practices.
Advise CP’s Leadership Team, project leads and HR department on organization and staffing structures, organization effectiveness and change management, inclusion and diversity and HR Reports and Workforce Analytics.
Lead the development of CRS/Nigeria HR strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with CP objectives.
Develop human resources strategies by establishing department accountabilities, including workforce planning (staff planning), talent acquisition in emergency settings, employment processing, compensation, health and welfare benefits, training and development, records management, succession planning, employee relations and retention.
Maintain knowledge of industry trends and employment legislation and ensures CP’s compliance
Educate and consult the CP leadership on the Performance Management process, understand and leverage Talent Management, coach employees and managers on employee relations, performance management workplace practice and policy issues.
Monitor, review, and analyze the impact and effectiveness of HR management programs, processes, and services throughout the CP including all sub-offices and provide expert guidance, advice, coaching, and technical support in the implementation of sustainable improvement solutions.
Understand CRS’ compensation practices and policies and ensures leaders understand how to properly implement
Lead on assessing professional development needs of HR staff and ensure focused plans for mentoring and capacity building to strengthen HR service quality and career development.
Lead CP management efforts in ensuring culture alignment with CRS mission and guiding principles, where dignity, diversity, community and rights and responsibilities of all staff are valued.
Act as the CP liaison with the region and a key point of contact on all HR-related matters. Provide analytical reports on HR data, metrics and trends. Contribute to the agency’s Human Resources Community of Practice and CRS global HR agenda.
Manage relationships with external providers to ensure quality HR services in the areas of staff training, salary reviews, etc.
Consult with managers and employees regarding employee relations issues to develop and sustain optimal solutions
Research, develop, and oversee soft skills and management training program.
Work closely with the Senior Management Team and employees to improve work relationships, build morale, increase productivity and staff retention.
Perform HR audits to ensure HR systems, policies, processes, and practices meet agency, donor, and local legal requirements and standards and support operational excellence.
Develop efficient and effective wellbeing strategies/initiatives to ensure maximum staff care.
Provide supervision and guidance to HR staff
Typical Background, Experience & Requirements:
Master’s degree in HR Management, Business Administration or Organizational Development strongly preferred, or equivalent relevant experience and Bachelor’s degree.
Minimum of seven years’ work experience in HR including emergency responses, with at least three in a senior management role with an international organization, with strong knowledge of HR best practices and standards.
Experience with and demonstrated ability to analyze, interpret and advice on employment laws, regulations, policies, principles, concepts, and practices for various countries.
Proven experience in presenting, facilitating, coaching, and capacity building on HR topics.
Experience in project management and change management (HR projects).
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.
Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision
Excellent strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment and decisions
Very good review, monitoring and planning skills
Able to maintain confidential information
Proactive, resourceful and results-oriented
Strong customer service orientation with excellent communication, interpersonal and negotiation skills
Key Working Relationships:
Internal: CP Senior Management Team and Senior Leadership Team; All CP Staff; RTA Human Resources (where appropriate), DRD/MQ, HQ/HR staff.
External: Representatives of local government authorities; Peers from other NGOs in the country; Local legal counsel; Providers of HR-related services; CRS Partners, Consultants.
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:
Serves with Integrity
Cultivates Constructive Relationships
The Job : Grant Manager
Department: Global Fund Malaria Program
Reports to: Chief of Party(& Head of Operations)
Supervises: Senior Finance Specialist, Finance Specialist and Finance Officer
Position type: Full time
CRS has a long and rich history of collaboration with the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund). Since 2003, CRS has been awarded over $290 million in Global Fund resources to implement programs in 27 countries. In Nigeria, CRS is a sub-recipient (SR) on the Global Fund HIV and Malaria grants and will ensure the role of principal recipient (PR) for the Global Fund Malaria grant starting January 2017.
As PR, CRS will partner with the National Malaria Elimination Program (NMEP), various state governments and malaria partners and stakeholders to coordinate the 2017 long lasting insecticide treated nets (LLIN) mass campaigns in 6 states. CRS will also oversee an SR and support a range of malaria treatment and prevention services at the state level.
The Grant Manager is responsible for overall budget monitoring and compliance oversight of the Global Fund malaria grant and all related sub-grants/sub-contracts.
s/he oversees the design and implementation of strong internal controls and appropriate financial reporting procedures/policies to minimise/manage risks associated with grant implementation, safeguard Global Fund’s resources, achieve consistent compliance with Global Fund grant agreement, approved workplan/budget, Global Fund policies and guidelines, as well as CRS’ policies and procedures.
S/he coordinates assessments and the identification of needs for support in compliance, budgeting and financial management and their implementation as well as actively works with the sub-recipient (SR) on their grant management capacity. In coordination with the program team and CRS Nigeria and HQ finance and compliance teams,
s/he develops and implements the strategy to prevent or reduce compliance-related liabilities and risks. The scope of work covers all aspects of financial and grant management of the Global Fund Malaria grant implemented by CRS in Nigeria.
Specific Job Responsibilities
Grants Management and Budgeting:
In coordination with Program Director, ensure that all SR, partner and service provider agreements and amendments are well prepared, grant files are updated/maintained on Gateway, key grant documents are shared with the Nigeria and HQ finance teams, and that the GFSU is reviewing all relevant agreements and amendments
Ensure that donor required reports are prepared accurately and disseminated within the due dates; coordinate financial reporting with HQ finance. This includes ensuring that reports (eg. PU/DRs, AFRs, etc) are discussed collectively with the different functions (program management, PSM, M&E, finance) to ensure quality analysis of the issues and identification of appropriate solutions, ensuring that this is captured in the report and carrying out accuracy and quality checks before submission to the Global Fund.
Keeping tab on all management letters and ensuring that all issues raised are resolved expeditiously in collaboration with the Global Fund Program Manager and Team (Global Fund).
Lead the identification of budget and compliance needs and oversee the implementation of trainings on budgeting and compliance with all relevant Global Fund malaria program staff and the SR(s) under the grant.
Proactively track budget spending against the budget and provide recommendations to the Program Director on needed actions
Develop effective budget monitoring tools and implement them for all Global Fund malaria program activities; review the SR budget against spending and provide comments / recommend approval by the Program Director
Actively engage in budget discussions and generate feedback for Global Fund malaria program PMU on adverse budget variances in monthly BCR meetings and results from SR monitoring
Take the lead on liaising with CRS Nigeria and HQ finance teams, prepare cash projections, ensure that proper accounts (T-codes) are used, review cash disbursement advance journals, review and approve liquidation journals, and review posted journals for errors, recommending correction when necessary
Actively attend Global Fund malaria program PMU Meetings and contribute to the overall team work spirit of Global Fund malaria program
Coordinate grant closure activities with the Program Director and respective CRS Nigeria staff and ensure that expired sub-grants are fully closed out within 90 days’ limit
Ensure that all program activities are compliant with both CRS and Global Fund policies, procedures and regulations
Serve as the principal point of contact on grant management and compliance issues with CRS Nigeria and HQ Finance and Compliance staff, the LFA and Global Fund program staff
Ensure project documents and financial records are maintained and readily available for internal/external audits and reviews
Coordinate the development and implementation of grant management trainings and capacity building activities in close collaboration with CRS Nigeria finance and compliance staff
Build the capacity Global Fund malaria program staff in relevant and appropriate donor financial management policies, procedures, and standards
Ensure integrity and the effective control of financial, material and human resources and assets
SR Financial Assessments, Monitoring and Support:
Lead implementation of CRS’ sub-recipient financial management policy for the Global Fund malaria program; ensure that staff understand and are correctly implementing the policy
Ensure that the Global Fund malaria program has in place and adheres to a schedule of planned SR monitoring visits; the basis for the selection, timing and frequency of its monitoring visits should be properly documented
Ensure that assessments and monitoring visits are being carried out in accordance with CRS policies with regard to timeliness, comprehensiveness, professionalism and documentation
If needed, ensure that corrective action plans are prepared within sixty calendar days of the assessment or monitoring visit, and that program staff are supporting the SR to address the identified issues within agreed timelines.
Ensure financial and programming staff participate in the financial monitoring of the SR (including site visits); trip reports must indicate the monitoring steps performed, the processes reviewed, and the result of the testing and reviews
Review and analyse assessment, monitoring, trip reports and monthly updates on a timely manner and to inform follow-up actions
Ensure that the SR receives support from CRS to correct weaknesses detected by internal and external auditors, Global Fund malaria program staff, LFAs, and others; directly address issues that are escalated
Ensure SR internal control systems are reviewed and monitored to verify that financial duties are adequately segregated; Global Fund malaria program finance and compliance staff should regularly monitor and assess SR ability to accurately record and post all financial transactions and provide feedback to the Program Director.
Ensure that the project SR evaluates and effectively monitors any SSRs and/or partners to achieve efficient use of Global Fund resources.
Ensure that the Global Fund malaria program finance and compliance staff provide direct technical support in all aspects of finance, compliance and internal controls for SRs
Advise and ensure on GAAP and basic accounting records to be maintained at the SR level
Lead, direct, mentor and coach a team of finance staff to meet program objectives
Take the lead in setting annual Global Fund malaria program finance and compliance targets and ensure that specific tasks are built in staff performance plans
Conduct periodic reviews of staff performance in keeping with CRS’ performance management system and mentor staff to ensure high levels of motivation, commitment, capacity, and teamwork
Lead the identification of performance gaps and needs of program, SR and partner staff and ensure the design and delivery of high quality support and technical assistance to program staff, SRs and states
Key Working Relationships:
Internal: Global Fund Malaria Program Team, Deputy Country Representative, Country Representative, Finance, Procurement and Administration Staff, Regional and Senior Technical Advisors, Deputy Regional Director for Management Quality and HQ Compliance team, GFSU.
External: Global Fund Nigeria Country Team, SR, LFA, , SMoH and partner health facility staff, external auditors and the National Malaria Elimination Program (NMEP).
Agency Wide Competencies (for all CRS staff):
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results:
Serves with Integrity
Cultivates Constructive Relationships
ICAN or equivalent professional qualification (CA, CPA, ACCA) strongly recommended
Master’s Degree in Administration, Accountingor Finance, Organizational Development, Management or other relevant field
Minimum of ten (10) years’ experience in non-profit Accounting and grant management, preferably with an International Organization, with at least 6 years’ experience at the management level.
Must be a, self-motivated, problem solving individual with high levels of initiative
Good understanding of Global Fund policies and guidelines is required
Thorough knowledge of best practices in capacity strengthening with prior experience of integrating this with programming; experience in curriculum design and development.
Excellent experience in budgeting and budget management
Demonstrated ability to transfer knowledge to diverse audiences through participatory adult learning, mentoring, distance education, and other formal and non-formal methods; experience in the design of and delivery of training workshops
Must demonstrate a good understanding of contemporary management best practices
Strong leadership and interpersonal skills, demonstrating diplomacy and tact
Strong organizational skills and attention to detail
Demonstrate excellent written and oral communication skills
Excellent knowledge of computer software – MS Office (PowerPoint and Excel especially), experience with SunSystems, Adaptive Planning, Salesforce and JD Edwards software a plus
Must be flexible and be able to work independently and as part of a team
Willingness and ability to travel in-country (sometimes on short notice) up to 50%.