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16 May 2018

Trainee Graduate Trainee Customer Experience Officers at ARM Life

Nigeria Job bucket Staff Lagos, Lagos, Nigeria

Job Description

ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities.

The Job : Graduate Trainee Customer Experience Officers

Job Status: Full Time Job,Graduate/Exp

Remuneration: Attractive,

Location: Nigeria

Job Profile

Locations: Aba-Abia /Abeokuta-Ogun/Calabar-Cross River/Edo/Ondo/Bayelsa

Job Summary

  • Attend customer enquiries/complaints – Maintain good customer relations This role is location specific and is open to ONLY people who reside in the stated locations (Aba/Abeokuta/Calabar/Edo/Ondo/Bayelsa)

Principal Duties and Responsibilities

  • Attention to all issues identified by a client using product knowledge
  • Provide support to the Business Development Team within your location
  • Ensure timely and factual communication with clients
  • Prompt resolution of all complaints received and escalate where necessary

Education Qualification

  • Minimum – B.Sc, HND
  • At least 1 – 5 years experience

Other Requirements:

  • Proficiency in Microsoft Office tools
  • Good multitasking capabilities
  • Attention to detail
  • Data Analystics
  • Good Interpersonal skills
  • Excellent written and verbal communication skills

How To Apply

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Job Categories: Customer Service Jobs In Nigeria. Job Types: Trainee. Job Tags: ARM Life jobs and Graduate Trainee Customer Experience Officers jobs. Salaries: N100000 - N200000.

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