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4 Jan 2017

Full-time Ericsson Latest Job Opening

Nigeria Job bucket Staff Lagos, Lagos, Nigeria

Job Description

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

We welcome the opportunity to meet you!

The Job : Managed Services Operations Assurance SME, Ericsson

Job Status: Full Time Job,Graduate/Exp

Remuneration: Attractive,

Location: Nigeria

Job Profile

Job Summary: This Job Role is responsible for the Customer Handling, Coordination, Management, Single Customer Complaints and execution of proactive and reactive H/W maintenance activities that require a higher level of Skill. This shall ensure that the MoMo services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities & Tasks

Daily Customer Complaints.
H/W maintenance Preventive maintenance.
End to end issue handling and coordination with GSC.
System Administration.
Customer Handling.
Technical Competences:

ECW/EWP Experience.
Unix/Linux Knowledge.
Java/shell scripting.
Knowledge of Oracle/PL/SQL.
F5/VMware/VSphere.
Ericsson Charging System Knowledge.
Working knowledge of different H/W components link HP Servers/EMC/F5 etc.

Job Qualifications

Problem solving and trouble shooting skills
Good communication skills
Cost Awareness
Social skills and awareness
LI-LM2
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Job details: MSIP Operations Assurance

Job Segment: Operations Manager, Telecom, Telecommunications, Database, Operations, Technology

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How to Apply

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Job Categories: Jobs In Nigeria. Job Types: Full-time. Job Tags: Ericsson jobs and Managed Services Operations Assurance jobs. Salaries: N100000 - N200000.

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