Full-time eHealth Africa: Field Operations Manager Vacancy
eHealth Africa (eHA) designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.
The Job : Field Operations Manager
Job Status: Full Time Job,Graduate/Exp
The Field Operations Manager is a key member of the country operations team. The Field Operations Manager is responsible for ensuring that functional and compliant operations systems and teams support the execution of our programs.
The successful candidate will evaluate structure, hire and train the teams based manage logistics, procurement, assets, warehousing and administration.
In conjunction with the Deputy Country Rep – Operations the Field Operations Manager will ensure proper coordination between field locations and the country headquarters. The Field Operations Manager will act as a problem solver and fixer when major challenges/areas of need arise and be in charge of all operational functions while physically located at each field base. S/he will provide support and advises operations team members on operational issues.
ESSENTIAL JOB FUNCTIONS:
Evaluate existing field office operational structures and systems based on existing personnel, needs, budget, programming, eHA standards and major areas of operations.
Create and enact clear, concise plans that put in place the needed operational structures and systems based on evaluation.
Train new and existing staff on systems in-line with eHA policies and procedures. Ensure clear leadership and succession plans, work plans and reporting lines are in place for Operations.
Ensure field driven procurement and logistics files are well maintained in orderly and up to date systematically in hard and electronic forms.
Coordinate with Finance Department and Management to ensure that, procurement, logistics and admin documents are reviewed and approved on time.
Periodic check of logistics and admin documentations at a field level and develop and implementation of action plans as needed.
Provide remote support for operations staff at other field locations when not physically located in that location.
Deployment to and overall management of operations in field bases in times operational activities, or in response to major operational challenges (both internal and external)
Act as a problem solver and fixer for major operational challenges to ensure quality, timeliness, compliance and adherence to budget of operations support for programming
5+ years experience in Operation functions with managerial responsibilities.
Demonstrated understanding of complex emergencies, related security concerns, and appropriate responses to such emergencies.
Excellent negotiation, representation, skills and the ability to work comfortably with an ethnically diverse staff in a very sensitive environment.
Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.
Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
Proven ability to solve problems independently without direct supervision and good knowledge of capacity plan.
Critical is problem solving, and the ability to work out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with eHA and donor regulations.
Maintaining strong cooperative relationships with other departments is crucial.
A successful candidate will have the ability to interact effectively with international and national personnel both in a managerial as well as training capacity and demonstrate ability to multi-task, meet deadlines and process information in support of changing program activities.
S/he will be able to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment and be willing to travel regularly to eHA field offices and project sites.
Successful candidate would frequently travel within and outside Nigeria.
eHA Field Operations Manager represent the organization both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Field Operations Manager are expected to conduct themselves in a professional manner and respect local laws, customs and eHA policies, procedures, and values at all times and in all in-country venues.